1.
IS SANTANNA OPEN YEAR-ROUND?
No, SantAnna typically operates during the high season, usually from May to September.
2.
HOW DO I GET TO SANTANNA?
Please refer to the 'Contact' page on our website for detailed directions and transportation options.
3.
WHAT ARE THE OPENING HOURS?
Generally open from 10:00 AM to 00:00. Please check our website or social media for specific daily hours as they may vary depending on the season and events.
4.
HOW FAR IN ADVANCE SHOULD I MAKE MY RESERVATION?
We recommend making reservations as far in advance as possible, especially during peak season (June, July, and August), to avoid disappointment.
5.
I'M TRYING TO MAKE A BOOKING ONLINE AND THE SYSTEM HAS INFORMED ME THAT THERE IS NO AVAILABILITY. WHAT CAN I DO?
Our booking engine may display limited availability online. Please contact the beach club directly at reservations@santannamykonos.com to inquire about availability or potential waitlist options.
6.
DOES THE SANTANNA RESTAURANT HAVE SPECIAL DIETARY OPTIONS?
Absolutely! Our staff is happy to accommodate various dietary needs, including allergies, vegetarian, and vegan options. Please inform our team of your requirements when making your reservation.
7.
WHAT DOES 'MINIMUM CONSUMPTION' MEAN?
When an offering at SantAnna includes a minimum consumption, the guest is asked to pay an additional amount to the initial booking. This amount can be redeemed at any Restaurant or Bar area of SantAnna.
8.
DOES THE MENU REMAIN THE SAME ON PARTY DAYS?
At party days, after a certain time (e.g., 17:00 PM), the Pool Menu may be replaced by a special Party Menu. Please check with our staff for the latest information.
9.
WHERE CAN I HAVE THE BEST VIEW OF THE DJ?
The DJ booth is located at the center of the Pool area at SantAnna. Therefore, we would recommend you book a place in front of the booth, at the VIP Area or alternatively around the Pool or at the Restaurant.
10.
CAN CHILDREN COME TO SANTANNA?
Children are welcome at SantAnna, as long as they are accompanied by a parent or guardian (over 18 years old). Please note that use of the swimming pool is restricted to individuals aged 16 and above.
11.
CAN I ORGANIZE AN EVENT AT SANTANNA?
Absolutely! Our beautiful beach club and our expert events team can help you plan a memorable event. Please contact us through our website or by phone to inquire about event options.
12.
IS THERE VALET PARKING AT SANTANNA?
Yes, valet parking is available at an additional cost.
13.
IS THERE A CLOAKROOM OR LOCKERS?
Please note that there is no cloakroom or lockers available at SantAnna.
14.
WHAT AREAS CAN I ACCESS WITH MY TICKET?
Access levels for different ticket types (e.g., general admission, VIP) are clearly defined on our booking platform.
15.
PHOTO & VIDEO POLICY:
Photography and videography for personal use with smartphones is generally permitted. Professional photography and videography for commercial purposes requires prior approval. Audio recording devices, monopods, tripods, and selfie sticks are restricted. By entering SantAnna, you consent to the possibility of being filmed or photographed for promotional purposes.
16.
WHAT SAFETY MEASURES HAS SANTANNA TAKEN FOR COVID-19?
Please click here to find out our approach on safety precautions.
